Shipping and Returns
Shipping Info
Australia Shipping Information
Australia Shipping Information
We offer free shipping within Australia for all orders over $80AUD. Any orders under $80AUD have a shipping fee of $8AUD.
Orders placed before 12pm AEST will be dispatched same day. Orders placed after 12pm AEST will be dispatched next day. Please allow for delays during sale periods and over public holidays.
Once your order has been dispatched by our team you will receive email confirmation with a tracking link to track with Australia Post, so you can follow the progress of your order right to your door.
Orders are shipped via Australia Post standard service from our warehouse in Ingleburn, Sydney.
Returns & Cancellations Policy
Change of Mind Returns
Change of Mind Returns
Unfortunately due to health regulations we cannot accept the return of any of our nutritional products simply because you have changed your mind. Please choose carefully and ensure that any product you select is right for you, based on the advice received from your healthcare provider or general practitioner.
Other Returns
Other Returns
Where required under Australian Consumer Law, Eve Wellness will accept Product returns and provide you with an exchange, repair or refund (as applicable) where:
- The product is damaged, or
- The product is faulty, and
- You can present your online tax invoice or other adequate proof of purchase.
Eve Wellness may elect to return the product to the manufacturer to determine the nature of the problem.
Eve Wellness reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect by you.
Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the product.
Please get in touch with us via our contact form here if your order arrives damaged or faulty.
Changes to Returns Policy
Customer Service
- Login
- Shipping and Returns
- FAQs
- Subscription
- Contact Us
- Terms & Conditions
- Community Guidelines
- Privacy Policy
Quick Links
Social
- TikTok
- DISCLAIMER: As each person is different, individual results cannot be guaranteed.
- © 2026 Eve Wellness Australia All rights reserved.
Cancellations and Order Amendments
Cancellations and Order Amendments
Unfortunately we are unable to cancel or make any amendments to any online orders after your order is placed. Amendments may include but are not limited to:
- Change of delivery address
- Adding or removing items
- Applying discounts
- Full order cancellations
Please ensure all details provided are full and correct at the time of order placement.
Changes to Returns Policy
Changes to Returns Policy
Subject always to the operation of the Australian Consumer Law, we reserve the right to amend this Returns Policy at any time. Updates will be posted on this page and are effective immediately.
